Payment Information
When will my credit card be charged?
Your card is charged the day your order is placed and received.
Payment is taken when the order is placed
We charge your credit card the day your order is received.
In order for us to reserve your birds in advance, the order must be paid for at the time it is placed.
Why payment is collected right away
When you place an order, those birds are reserved for you and removed from our availability system.
Taking payment at the time of order helps us accurately plan each hatch date and make sure chicks are reserved for customers who are ready to receive them.
Charged at Order Placement
Your card is charged when the order is placed, not on the hatch or ship date.
Birds Are Reserved
Once your order is placed, the birds on your order are taken out of available inventory.
Hatch Date Planning
Payment helps us plan each hatch date and reduce cancellations that could leave chicks without homes.
Why this helps our hatch planning
Our goal is to make sure all chicks for each hatch date are sold and go to good homes. When an order is placed, we count those birds as reserved and remove them from our available inventory.
If payment was not collected when orders were placed, cancellations would likely increase and could leave us with chicks that were hatched but not sold.
Review your order before checkout
Since your card is charged when the order is placed, please review your breeds, quantities, hatch date, shipping address, and contact information carefully before completing checkout.
In short, your card is charged right away so we can reserve your birds and properly plan each hatch date.